It's very straightforward. For the base system we hook into your email account that receives all of your invoices, POs, orders, etc. From there, we use AI to read the contents, take only the relevant emails on for processing. Once processed and approved with your custom approval process, the data can be pushed into Xero with the click of a button. We can skip the approval step if this is not needed for your use case.

You do. We don't hold the keys to anything, we don't charge ongoings. If you wish to purchase aftercare, that is totally optional. There are a couple of ongoing costs you pay direct to suppliers, which total about $20/month for the base system.

No, we work with any and all platforms. If the platform supports integration with external applications, we can work on it. If you're unsure, please get in touch and we can check to see if it's possible to work with.

Sure, but we know you'll be back. Most of our clients started by trying to duct tape something together with a no code automation tool before realising it was too much of a pain to actually be hands-off.

There are a couple of ongoing costs you pay direct to suppliers, which total about $20/month for the base system. If you decide to use the system for other things as well, then additional users are about $30/mo, or free, depending on your needs.

Although things might be running smoothly, it's about shifting your limited resources away from cost sucking activities like admin, and investing more into growth activities. Automation will provide your customers with a consistent and higher quality of service, while giving you the resources to focus on growing the business rather than keeping afloat.

If we can't find you more than $30k in opportunities to improve your revenue or reduce costs, we will happily refund you the money. We offer this guarantee, because we can usually tell in the first call whether we will be able to deliver you value. It's in our interest to turn down clients that we can't help, since our business is built on long-term trusted relationships.

Luke, our director and technical lead, is a fully qualified Software Engineer with years of experience working with big corporates like Flight Centre and Atlassian. He has worked with everyone from government departments to sole traders on process optimisation and system streamlining.

At BizFlow our goal is not to make cuts to staffing. We will routinely turn away potential clients who come to us looking for ways to reduce headcount. The goal of our work is not to make people redundant, it's about understanding the constraints of your business resources, and focussing your brilliant people on growth activities while automation takes care of the day to day. Admin overheads are a cost, while marketing and advertising are an investment. Our goal is to transition you from spending money on admin, to having more budget to spend on marketing, advertising, quality of service, and capability.

If it's not a good fit on the initial consult, we will put you in touch with the right person for you if we can.

No

Automation gives your staff the opportunity to take on more interesting and challenging work. The audits often reveal that staff are very excited with the prospect of ditching the boring, repetitive admin work in place of aspirational work that will get them closer to their career objectives (it's very rare that we talk to a staff member who's aspiration is to be doing boring admin work for the rest of their lives). In almost every instance, this leads to better results and growth for the whole business too.

No. We charge upfront for our services just like a tradie would. We offer after-care plans if you'd like ongoing support and peace of mind.

No, Luke our founder is a qualified software engineer with a thesis in Artificial Intelligence. He not only has a strong theoretical knowledge of Software Engineering and AI, but has spent years building production systems for massive global brands like Flight Centre, realestate.com, Queensland Transport and Main Roads, and Atlassian. Now he brings that experience to small and medium size businesses with a fully "done for you" automation service as well as a "done with you" program for more hands on people.